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Brace for Winter Weather

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As we brace for winter, supply chains must be prepared, too. Unpredictable weather can be risky for your supply chain, so it’s always a good idea to have a plan in place.

Winter weather can be the most predictable concern for you and your business. We know to expect traffic delays, but the most surprising setback is equipment damage. Damaged equipment can really put a blunder on your logistics and put your team scrambling to pick up the pieces.

Although snowy and icy conditions are out of your control, your preparations are not. That’s why the team at TOC Logistics has put together a checklist for you to tackle delays during the winter.

Communication is Key

During a time with quick turnovers and high expectations, weather-induced delays can wedge a gap in your ability to provide exceptional customer service. This is why communication with your customers is vital to the delivery of your goods, no matter if you’re in a B2B or B2C industry.

Always establish a point person to handle all communication with the customer. That way they can reach out directly if inclement weather or snowstorms are on the radar and know what to expect. Plus, when your customer knows who they can contact with concerns, they’re more likely to feel prepared to handle what winter has to throw their way. This is especially relevant this year, when online purchases throughout multiple industries are on the rise.

Know your Capacity

Understanding your capacity is one of the most efficient ways to streamline your logistics. By understanding what you can and cannot complete, you will reduce the likelihood of overpromising and consequentially underdelivering. Establish your available drivers, freight shipping capacity and available fleet. This will help create a clear path for going above and beyond for your customer when weather hits.

These preparations can be vital in a time where unexpected COVID-19-related shortages come into play. Be prepared for less staff and decreased operational hours, as well as restrictions from each receiving location. Because of this, try to not overcommit your business.

Be Your Own Meteorologist

Most of the time, winter weather isn’t a huge surprise. With advanced technologies at our fingertips, you are able to track weather patterns around the globe to provide insight on how it may affect your shipping. It’s always good to be on top of the weather during these times so you can contact your customer as soon as a potential delay shows up on your radar.

Always make sure you have a plan in place for a winter storm that may affect one of your shippers and delay cargo. It’s always good to have multiple shipping resources available to pick up where you left off and eliminate downtime.

At TOC Logistics, our team knows how frustrating weather delays on shipments can be. That’s why we would love to work with you to make sure you never have to experience downtime due to a winter weather delay. Reach out to a team member today to learn more about how we can help.

19 Nov, 20

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